Looking for a full time Administrative Support Specialist for a busy local resource agency located in Pittsfield. 

Key Responsibilities: 

• Will work between two departments providing support to both teams  

• Will act as a first point of contact for all inquiries and existing clients  

• Answers phones for both departments, screens and triages calls  

• Assist with billing to clients, state, and federal agencies  

• Manage client database, update all demographic information 

• Manage general voicemail and email inbox for both departments 

• Participate in team meetings and exercises to ensure goals are met daily, weekly and monthly 

Requirements: 

• Previous Administrative/Office experience required 

• Excellent customer service skills a must  

• Ability to be flexible and change pace at a moment’s notice  

• Previous billing experience a plus  

• Must have strong knowledge of MS Office programs  

• Ability to work independently and as part of a team  

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