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Case Manager
Job Description
Direct Hire Opportunity
$42,000–$47,000/year
Full-Time | Monday–Friday
Downtown Pittsfield, MA
Our client is seeking a detail-oriented Case Manager to fill the role of Certified Occupancy Specialist Processor. Join their team in their beautifully renovated downtown Pittsfield offices. This is an excellent opportunity for someone who enjoys working with people while ensuring compliance with housing regulations and maintaining accurate records.
What You'll Do
- Guide residents through annual and interim income recertifications
- Calculate rent and housing assistance payments accurately
- Prepare and process required compliance documentation
- Maintain organized, audit-ready resident files
- Explain eligibility requirements and answer resident questions with professionalism and empathy
- Monitor deadlines and ensure ongoing compliance with HUD and other affordable housing program requirements
- Prepare reports and work closely with internal staff to maintain accuracy
We're Looking For Someone Who:
- Has strong organizational and administrative skills
- Enjoys providing excellent customer service
- Communicates clearly, both verbally and in writing
- Is comfortable using Microsoft Office, particularly Word and Excel
- Has strong attention to detail and enjoys accurate recordkeeping
- Can manage multiple priorities while meeting deadlines
- Has an Associate's Degree (preferred) and/or prior human services, housing, or administrative experience
Occupancy Specialist Certification is required within one year of hire (training provided).
Why You'll Love This Opportunity
- Direct Hire position with our client
- Beautifully renovated downtown office environment
- Stable, full-time schedule
- Opportunity to build a specialized career in affordable housing compliance
- Supportive, mission-driven team
If you're looking for a career that combines customer service, compliance, and meaningful work helping residents, we'd love to hear from you.
#ESPriority
Meet Your Recruiter
Ava Barenski
Staffing Coordinator
I grew up in Berkshire County and earned my B.S. in Psychology from Framingham State University. I’ve always enjoyed getting to know people, building relationships, and solving problems, so I was excited to find a role where I could bring those interests together and make a positive impact. From the moment I met the MOLARI team, I felt welcomed and at home, and the organization’s commitment to “Putting People First” immediately resonated with me.
As a Staffing Coordinator, I enjoy getting to know both the people and businesses we serve and helping make connections that are a good fit for everyone. I value being someone others can turn to for support, and I’m excited to continue learning and growing in my role. I’m grateful to be part of the MOLARI team and to contribute to an organization with such a strong history of caring for the Berkshire County community.