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Collections Representative

Pittsfield, MA 01201

Posted: 04/24/25 Job Category: Office, Clerical & Administrative Job Number: 8630 Pay Rate: 20.00

Job Description

Great Entry Level opportunity to work in a professional environment and put those customer service skills to use! Local bank seeks Collection Representative for several months. This is a part time position,  Monday through Friday, working 25 hrs between the hours of 8:30am to 5:00pm in convenient Pittsfield location. Pay is $20/HR.

Working under the supervision of the Collections Supervisor, you will perform a variety of collection activities in conformance with established policies, strategies and procedures. 

Key Job Requirements: 
  • Investigates and manages the assigned delinquent portfolio. (Personal and Auto Loans)
  • Reviews delinquency history and takes appropriate collection action. Refers the more complex issues to Supervisor.  Initiates additional collection efforts as necessary in conformance with regulatory collection policies and procedures. 
  • Keeps abreast of all changes in collection guidelines for regulatory and legal compliance ensuring compliance to all policies and procedures.
The above is a description of the ordinary duties of the position.  It should be expected that from time to time other duties, both related and unrelated to the above, may be assigned and, therefore, required.

Position Requirements:
  • High school diploma or its equivalent   
  • Two plus years related experience preferred  
  • Good working knowledge of collection laws and regulations  
  • Strong communication and organizational skills
  • Able to use various types of office software, spread sheet applications and PC proficient in Microsoft Office Suite.
  • Criminal Background Check and Credit check
 

Meet Your Recruiter

Nicole Lewis
Senior Staffing Manager

Like many of the applicants I work with on a daily basis, I came to MOLARI looking for the same answers. I was fortunate enough to be given an opportunity to work as a temp in the office. I was encouraged to ask questions, given freedom to develop my own ideas and had the opportunity to learn new skills. My temporary assignment turned into a permanent position, with more opportunity for growth. I feel like my story with MOLARI is the perfect example of how EVERYONE who comes through its doors is valued. I truly understand the importance of helping people find their way and figuring out what they’re good at. Being given opportunities to grow throughout my time here has made me passionate about doing the same for members in our community. MOLARI took a chance on me and I love being able to pay it forward.

Nicole helps connect the unique and talented candidates coming to MOLARI with businesses in Berkshire County. She has learned how to get to the heart of what a company needs in an employee and helps applicants find strengths they didn’t even know that they had.

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