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Customer Service
Job Description
Seeking Full Time Customer Service person for client in Lenox. The Customer Service Rep will serve as the liaison between the client and production leaders by performing the following duties (among other clerical tasks):
- Quoting
- Acknowledging orders
- Communicating order status, delays, completion, etc.
- Responding to customer inquiries
- Working to resolve customer concerns and order issues
Customer Service Rep must be comfortable communicating efficiently with customer and production/repair personnel, both written and spoken. Must be able to work independently to manage incoming customer projects.
This is an onsite, full time, 40 hour work week, Monday through Friday, with some flexibility in daily hours.
Meet Your Recruiter
Liz Goclowski
Staffing Manager
Since being with MOLARI, I have been encouraged and given opportunities to grow in many ways, starting in Reception and moving into the role of Recruiter, I’ve always been given opportunities to develop new skills and join groups focused on building leadership skills, both personally and within the community. Working for a company that has such strong values and ties to its community helps me be involved and engaged with what people want and need in our area. This level of involvement really helps me connect with our applicant community and our clients. It allows me to help build a bridge between our employers and candidates.
Liz recruits and screens applicants; once hired, she orients new employees. Liz works closely with Employment Services team members to place the right MOLARI employees with clients throughout the Berkshires.