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Front Desk Associate

Pittsfield, MA 01201

Posted: 04/24/25 Job Category: Hospitality Job Number: 8627 Pay Rate: 17.00

Job Description

We are seeking enthusiastic and customer-oriented Front Desk Associates for a local resort. In this role, you will be the first point of contact for our guests, ensuring they have a memorable experience during their stay. Pay is $17/HR.

Key Responsibilities:

  • Answer incoming phone calls and assist guests with reservations and inquiries.
  • Check guests in and out efficiently and courteously.
  • Provide information and assistance with in-house guest activities.
  • Maintain cleanliness and organization of the coffee bar area.
  • Keep snacks stocked for guests.
  • Regularly restock front desk supply cabinets.
  • Conduct simple night audit tasks, including running reports and scanning documents to corporate at the end of the evening.

Shift:

Saturday- Wednesday
11am-8pm

Qualifications:

  • Previous experience in guest services or hospitality preferred.
  • Strong communication and interpersonal skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Basic computer skills for running reports and scanning.
  • Availability to work weekends and holidays as needed.

Meet Your Recruiter

Nicole Lewis
Senior Staffing Manager

Like many of the applicants I work with on a daily basis, I came to MOLARI looking for the same answers. I was fortunate enough to be given an opportunity to work as a temp in the office. I was encouraged to ask questions, given freedom to develop my own ideas and had the opportunity to learn new skills. My temporary assignment turned into a permanent position, with more opportunity for growth. I feel like my story with MOLARI is the perfect example of how EVERYONE who comes through its doors is valued. I truly understand the importance of helping people find their way and figuring out what they’re good at. Being given opportunities to grow throughout my time here has made me passionate about doing the same for members in our community. MOLARI took a chance on me and I love being able to pay it forward.

Nicole helps connect the unique and talented candidates coming to MOLARI with businesses in Berkshire County. She has learned how to get to the heart of what a company needs in an employee and helps applicants find strengths they didn’t even know that they had.

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