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Staffing Manager
Job Description
Full-Time | In Office
Monday–Friday | 8:00am–4:30pm
Pittsfield, MA
We are looking for a Staffing Manager who can balance recruiting, relationship-building, problem-solving, and employee support — someone who thrives in a fast-paced environment where no two days are exactly alike.
Position Overview
A Staffing Manager at MOLARI has their hands in a little bit of everything. This role combines recruiting, employee relations, customer service, interviewing, account support, and administrative coordination.
The right person will be comfortable interacting with job seekers from many different backgrounds and experience levels, while also working closely with client companies to understand their staffing needs and expectations.
This position requires strong communication skills, professionalism, sound judgment, organization, and the ability to navigate difficult conversations when needed.
Responsibilities
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Recruit, source, and identify candidates for temporary, temp-to-hire, and direct hire opportunities
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Use recruiting platforms and search tools including Indeed, LinkedIn, BerkshireJobs, and internal applicant tracking systems
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Review resumes and applications to identify qualified candidates
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Conduct candidate prescreens, interviews, and reference checks
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Match candidates to appropriate positions based on skills, experience, personality, and workplace fit
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Support employees currently on assignment by addressing questions, concerns, attendance issues, coaching needs, and workplace challenges
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Maintain communication with client companies regarding staffing needs, employee performance, and assignment updates
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Document candidate and employee interactions accurately within internal systems
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Coordinate onboarding and employment paperwork
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Assist with interview preparation and coaching for candidates
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Help maintain compliance with employment policies and labor regulations
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Deliver excellent customer service to both clients and job seekers
Qualifications
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Previous recruiting, staffing, HR, customer service, or office experience preferred
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Strong communication and interpersonal skills
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Ability to build rapport with a wide variety of personalities and professional backgrounds
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Comfortable having direct and sometimes difficult conversations professionally and respectfully
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Strong organizational skills and attention to detail
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Ability to prioritize and multitask in a fast-paced office environment
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Proficiency in Microsoft Office including Outlook, Word, and Excel
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Experience using applicant tracking systems or recruiting software is a plus
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Knowledge of employment and labor laws is helpful, but not required
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A customer-service mindset is essential
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What We’re Looking For
This role is ideal for someone who is:
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Personable and approachable, but also professional and confident
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A strong communicator and listener
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Resourceful and able to think critically
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Organized and dependable
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Comfortable balancing both people-focused and administrative responsibilities
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Able to assess candidate fit beyond just a resume
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Motivated by helping both companies and individuals succeed
#ESPriority
Meet Your Recruiter
Guin Griswold
Director of Employment Services
After several years recruiting in larger markets and corporate settings, I found my way back “home” to MOLARI and the Berkshires — the place where meaningful work still feels personal. What I value most about being here is the genuine care that flows through everything we do. It starts at the top, with Gail’s deep commitment to this community and to doing what’s right for both clients and candidates. That spirit guides how I work every day.
In my role, I focus on building and maintaining relationships with Berkshire employers, listening carefully to understand their goals and the people who help them achieve them. I work closely with our Employment Services team to ensure every placement feels like the right fit — for both sides. Being part of MOLARI’s management team gives me the opportunity to draw on decades of staffing experience while helping our Employment Services Division grow thoughtfully and with heart.
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