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Pittsfield, MA 02215

Posted: 03/23/2023 Job Category: CUSTOMER SERVICE REP Job Number: 345594 Pay Rate: $18.00 / HR

Job Description

Are you looking for a career that allows you to help people? Do you have experience speaking with medical staff and patients? Have you been looking for the right Work from Home opportunity? If so, this may be a great opportunity for you. These are Remote Call Center openings. Positions start at $18/HR

Our client is a 24/7 medical answering service. In this position, you will be responsible for answering the lines of several hospitals and over 300 medical clinics. You will be connecting callers to the requested staff member and or department, taking messages when the offices are not available and paging on-call physicians. The nature of these calls can vary from non urgent requests like scheduling an appt to more urgent situations where a patient is in pain. You will process these calls using a computerized scripted system that has that will guide you on what information to obtain from your caller and how to enter it.

Our client has numerous Part-Time / Full-Time positions as well as split shifts such as: 7am - 10:30am and then 4:30pm- 7:30pm ( example)

Training requires working 2 weeks  from 10am -4pm. If this works for you- apply today!  All shifts will entail work some hours on a Saturday and Sunday.

Computer requirements for work from home:

  • Screen resolution of 1080X1920
  • Windows 10 or higher
  • Chromebooks and MACS are not compatible

Job Requirements

  • Previous call center, medical office or answering service helpful
  • High School Diploma or GED
  • MUST reside in MA 
  • 6 years of customer service experience

Meet Your Recruiter

Nicole Lewis
Senior Staffing Manager

Like many of the applicants I work with on a daily basis, I came to MOLARI looking for the same answers. I was fortunate enough to be given an opportunity to work as a temp in the office. I was encouraged to ask questions, given freedom to develop my own ideas and had the opportunity to learn new skills. My temporary assignment turned into a permanent position, with more opportunity for growth. I feel like my story with MOLARI is the perfect example of how EVERYONE who comes through its doors is valued. I truly understand the importance of helping people find their way and figuring out what they’re good at. Being given opportunities to grow throughout my time here has made me passionate about doing the same for members in our community. MOLARI took a chance on me and I love being able to pay it forward.

Nicole helps connect the unique and talented candidates coming to MOLARI with businesses in Berkshire County. She has learned how to get to the heart of what a company needs in an employee and helps applicants find strengths they didn’t even know that they had.

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