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Temporary Remote Hospital Switchboard Operators
Job Description
Remote Hospital Switchboard Operator * MA residents only
12-week temporary assignment | 2 openings | Full-time and part-time options
We are seeking two Remote Hospital Switchboard Operators for a 12-week temporary assignment. In this role, you will answer incoming calls, direct callers to the appropriate department or staff member, provide courteous, accurate service and page hospital staff as necessary. Pay is $21/HR.
Available schedules
Full-time, Monday–Friday:
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8:00 a.m.–4:30 p.m.
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10:00 a.m.–6:30 p.m.
Part-time, Monday–Friday:
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8:00 a.m.–1:00 p.m. or 8:00 a.m.–2:00 p.m.
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1:00 p.m.–6:00 p.m. or 1:00 p.m.–7:00 p.m.
Qualifications
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High school diploma or GED
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At least 2 years of customer service experience
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Previous call center, medical office, or answering service experience is helpful
Work-from-home technology requirements
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A computer running Windows 10 or 11; Macs and Chromebooks are not compatible with the required software
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Monitor resolution of at least 1920 × 1080
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Internet speed of at least 25 Mbps download and 5 Mbps upload, with a ping of 20 ms or less
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A hardwired Ethernet connection for call processing; Wi-Fi cannot be used
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A webcam for training
Applicants will need to provide a screenshot of their results from Speedtest.net. Please run the test while connected through Ethernet.
Meet Your Recruiter
Ava Barenski
Staffing Coordinator
I grew up in Berkshire County and earned my B.S. in Psychology from Framingham State University. I’ve always enjoyed getting to know people, building relationships, and solving problems, so I was excited to find a role where I could bring those interests together and make a positive impact. From the moment I met the MOLARI team, I felt welcomed and at home, and the organization’s commitment to “Putting People First” immediately resonated with me.
As a Staffing Coordinator, I enjoy getting to know both the people and businesses we serve and helping make connections that are a good fit for everyone. I value being someone others can turn to for support, and I’m excited to continue learning and growing in my role. I’m grateful to be part of the MOLARI team and to contribute to an organization with such a strong history of caring for the Berkshire County community.